HCT365G
Dacor HCT365G Heritage Cooktop Repair
Most common issues on this model
- Igniters that do not spark
- A burner flame that lifts off the ports
- Grates that wear at the feet
- Burner caps that do not seat flat
Dacor built the HCT365G as a drop-in gas cooktop, 36 inches wide, in the Heritage line, with sealed burners. A version carries the HCT365GS number. It is a discontinued model and fits into a countertop cutout from above.
A flame that lifts off the burner ports is one of the signs owners notice on a gas cooktop of this type, and we treat it as a clue. Lifting flames often come from clogged ports, a cap that is not seated or gas pressure that does not match the burner. We clean the ports, seat the caps and check the igniters for sparking. Worn grate feet are checked for stability.
Many Heritage cooktops are older models and still in daily use. We tell you when one is not worth repairing. Some parts are hard to find, so we check availability first, using the number and serial on the label. After a written estimate, a 30-day workmanship warranty covers the job.
Key features
- Heritage drop-in gas cooktop, 36 inches wide
- HCT365GS is the suffixed version
- Sealed burners
- Discontinued model
Error codes this model can show
Why does my burner flame lift off the ports?
Clogged ports, a cap that is not seated or a mismatch between the burner and the gas supply can lift a flame. We clean the burner, seat the cap and compare the setup with the label.
What does drop-in mean on the HCT365G?
It means the cooktop is lowered into a countertop cutout from above, with the gas connection underneath. We reach the burners from the top and the valves from the cabinet below.
Is the HCT365GS a different cooktop?
It is the same cooktop with a suffix, which usually marks a finish or revision. Parts can depend on it, so the label is the first thing we read.
Book repair for your HCT365G
Book online in about a minute, or give us a call. Same-day appointments are available inside the Loop on most days, and next-day service across the rest of Houston.