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Error code · Dishwasher

Dacor Modernist Dishwasher Code 5C: Drain Check

5C on Dacor Modernist and Contemporary dishwashers such as the DDW24M999US, DDW24M999UM, DDW24T998US and DDW24T999BB tells you to check the drain. The dishwasher cannot empty its water the way it should, so it stops the cycle…

Medium · inspection needed
Code
5C
Appliance
Dishwasher
Brand
Dacor
Warranty
30-day workmanship

What 5C means

5C on Dacor Modernist and Contemporary dishwashers such as the DDW24M999US, DDW24M999UM, DDW24T998US and DDW24T999BB tells you to check the drain. The dishwasher cannot empty its water the way it should, so it stops the cycle and shows 5C. The usual spots are the drain hose, if it is clogged or folded, and the drain hole at the pump. You may see standing water in the bottom of the tub after the cycle stops.

Common causes of 5C

  • Drain hose clogged or folded
  • Pump drain hole blocked by debris
  • Disposal or sink drain backing up
  • The drain pump or its control
✓ One safe check you can try

1. Close the water supply to the dishwasher. 2. Check the drain hose for a clog or a fold, keeping it free of kinks. 3. Check the drain hole at the pump for debris, as the owner's manual lists. 4. Run the sink disposal and make sure the sink drains. If 5C returns, schedule service.

! Why to stop there
  • Whether the water leaves through the drain hose or backs up from the sink line
  • Whether the drain pump itself is working
  • Which part is needed, confirmed before we quote
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
5C5C questions
What is the first thing to check when 5C appears?

Close the water supply, then look for a clogged or folded drain hose and for debris at the pump drain hole. Those are the checks the owner's manual gives for this code.

Why is there standing water with 5C?

The drain path is restricted, so the dishwasher cannot pump the water out. The cause can be a hose, the pump drain hole, a backed-up sink line or the pump itself.

Do you repair drain problems on these dishwashers?

Yes. We trace the drain from the pump to the sink connection, replace what is worn, and give a written price first. The repair comes with a 30-day workmanship warranty.

Book a visit

Still seeing 5C?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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