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Model library · Dacor Microwave

DMR24M977W

Dacor DMR24M977W Microwave Drawer Repair

Most common issues on this model

  1. A drawer that will not open or close by itself
  2. Sensor programs that end with an error message
  3. A dead cavity while the light and drawer still work
  4. Drawer noise from the drive

The Dacor DMR24M977W is a 24-inch Microwave-In-A-Drawer with 1.2 cubic feet of space. A humidity sensor adjusts cook time and power, and the control offers six defrost choices and ten sensor menus. It is sold in silver as the DMR24M977WS and in graphite as the DMR24M977WM. It is a current model.

A drawer microwave puts a motorized drive between you and the food, so there are more moving parts than in a standard microwave. If the drawer will not open or close by itself, we check the drive motor, the track and anything in the way before the control. If the drawer works and the light comes on but the food stays cold, the microwave power parts become the focus. A sensor program that ends in an error message sends us to the humidity sensor or the door switches.

The label gives the full number, and we use it to order. Our price is written before work, and our 30-day workmanship warranty covers what we do.

Key features

  • Drawer microwave 24 inches wide, 1.2 cu. ft.
  • Humidity sensor adjusts time and power
  • Six defrost choices and ten sensor menus
  • Silver or graphite stainless
DMR24M977WDMR24M977W questions
Why will my microwave drawer not open on its own?

The drive motor, the track or an obstruction can stop it. We check for anything caught in the track first, then test the drive and the control.

What does the humidity sensor do?

It adjusts cook time and power while food heats, so the sensor programs depend on it. If sensor programs end with an error message, we test the sensor and the door.

The drawer works but the food stays cold. Why?

That points to the microwave power parts and not the drawer. We test the magnetron's supply and the door switches, and we tell you what a repair involves before we start.

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